Terms & Conditions

🐾 Terms & Conditions

Welcome to Bark with Buster! By using our website or placing an order, you agree to these Terms & Conditions. Please read them carefully—they’re here to protect both you and your pup!

🏢 1. Our Details

  • Business Name: Bark with Buster

  • ABN: 41 650 581 436

  • Email: jeannene@barkwithbuster.com.au

  • Address: 17 Doncaster Street, Ascot Vale, Melbourne, Victoria, Australia 3032

🛒 2. Placing an Order

✅ When you place an order, you’re making an offer to buy products from us.
✅ Orders are accepted only when we send an Order Confirmation email.
✅ We may cancel or refuse an order for legal, stock, or security reasons.

💰 3. Pricing & Payment

  • All prices are in AUD and include GST where applicable.

  • Full payment is due at the time of order.

  • We accept: Visa, Mastercard, American Express, Diners Club, Discover, PayPal, Shop Pay, Apple Pay, Google Pay, and Afterpay.

  • If a payment fails or is disputed, we may cancel your order.

📦 4. Shipping & Delivery

🐾 Shipping costs, timeframes, and methods are listed on our Shipping Policy page.
🐾 Risk in the goods passes to you upon delivery.
🐾 If a product is unavailable, we may substitute it with a similar item of equal or higher value and will notify you.

🔄 5. Returns, Refunds & Faulty Goods

Your rights are protected under the Australian Consumer Law (ACL). You may be entitled to a refund, replacement, or repair if goods are faulty, damaged, or not as described.

To make a claim:

  1. Email us at jeannene@barkwithbuster.com.au with your order number and details.

  2. We will guide you through the process.

For non-faulty goods, please refer to our Returns Policy for eligibility and conditions.

🎨 6. Intellectual Property

All content on this website, including images, text, and logos, is owned by or licensed to Bark with Buster.
❌ You may not copy, reproduce, or distribute any content without our express permission.

⚖️ 7. Limitation of Liability

To the fullest extent permitted by law, our liability for any claim is limited to the purchase price of the product.
We are not liable for indirect or consequential losses unless required by law.

✏️ 8. Changes to Terms

We may update these Terms from time to time.
Changes take effect once posted on the website. Continued use of our site after changes means you accept them.

🏛️ 9. Governing Law & Dispute Resolution

These Terms are governed by the laws of Victoria, Australia.
If a dispute arises, we will first attempt to resolve it through negotiation.
If unresolved, disputes may be referred to mediation or the courts of Victoria.

✅ 10. Acceptance of Terms

By placing an order, you agree to these Terms & Conditions.
Ensure you read them before completing your purchase.

📩 11. Contact Us

Questions or concerns? Reach out to us anytime at:
Email: jeannene@barkwithbuster.com.au