Privacy Policy

Privacy Policy

At Bark with Buster, we’re committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website www.barkwithbuster.com.au in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We may update this page from time to time, so we recommend checking back periodically to stay informed of any changes.

What We Collect

When you shop with us or interact with our website, we may collect the following information:

  • Your name and contact details (e.g. email address, phone number)

  • Billing and delivery addresses

  • Order history and preferences

  • Demographic information (postcode, interests)

  • Your interactions with our website, including cookies and analytics

  • Feedback from customer surveys or promotions

How We Use Your Information

We use this information to:

  • Process your orders and provide customer service

  • Improve our products and website experience

  • Send you emails about special offers, new products, or other updates (only with your consent)

  • Understand what products and content are most relevant to our customers

  • Perform internal research and reporting

  • Comply with our legal obligations

Cookies & Web Tracking

Like most websites, we use cookies to personalise your experience and improve our website. Cookies help us analyse site traffic, remember preferences, and deliver relevant content.

You can choose to accept or decline cookies in your browser settings. Disabling cookies may limit your ability to use certain features of our website.

Third-Party Services

We use trusted third-party providers to help us run our business, including:

  • Shopify (our eCommerce platform)

  • Payment gateways such as Shopify Payments, Afterpay, PayPal, etc.

  • Google Analytics and Meta (Facebook/Instagram) for site traffic and marketing insights

  • Email marketing platforms for newsletters and promotions

These providers may collect or process your data on our behalf in accordance with their own privacy policies.

How We Keep Your Information Secure

We are committed to keeping your personal information safe. We use secure servers, encrypted payment gateways, and access controls to protect your data from unauthorised access, misuse, or loss.

Controlling Your Personal Information

You can:

  • Opt out of marketing emails at any time using the unsubscribe link in our emails

  • Request access to the personal information we hold about you

  • Ask us to correct or delete your information

  • Lodge a privacy complaint if you believe your data has been mishandled

To make any of these requests, please contact us at:
📧 info@barkwithbuster.com.au

Sharing Your Information

We will never sell or rent your personal information. We only share your data with trusted partners necessary to run our website and fulfil orders. We may also disclose personal information if required by law.

Links to Other Websites

Our site may contain links to other websites. Once you leave our site, we’re not responsible for the protection or privacy of any data you provide on those third-party websites. Please check their privacy policies separately.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, feel free to get in touch:

📧 info@barkwithbuster.com.au
📍 Melbourne, VIC, Australia

Last updated: 18th July 2025