FAQ

1. Are your dog treats really grain-free?

Absolutely! We believe in giving your pup the best, so all our dog treats and dog bones are free from grains, fillers, and any artificial nasties. Just pure, wholesome, natural Australian goodness.

2. What makes your dog treats ‘natural’?

Picture this: fresh, locally-sourced Australian ingredients, gently air-dried to lock in all the natural flavours and nutrients. No additives or preservatives—just Mother Nature’s finest dog treats for your dog.

3. How do I know your dog treats are safe for my dog?

Safety first, fur-parents! Our dog treats undergo rigorous quality checks to ensure they meet the highest standards. So you can trust that they’re paw-fectly safe for your furry friend.

4. Do you have dog treats for puppies too?

You betcha! We’ve got a paw-some range of puppy training treats especially crafted for those tiny puppy teeth and growing puppy tummies. They are packed with all the goodness to help your pup learn and grow.

5. What’s the deal with your dog accessories?

Ah, the finishing touches! From stylish leads and comfy harnesses to chic collars and squeaky toys, we’ve got everything to keep your canine companion looking and feeling top-notch.

6. Can I customise my order?

Absolutely! We believe every pup is unique, so why not tailor your order to suit your furry friend’s preferences? Just let us know, and we’ll fetch exactly what you need.

7. How should I store my dog treats?

Think of our dog treats like treasure—keep ’em in a cool, dry place away from prying paws. And trust us, once your pup gets a whiff, they’ll be begging for more! Oh we know they will not last that long. However, they are great for 18 months.

8. Are your treats for dogs environmentally friendly?

Woof-initely! We’re all about sustainability, so our packaging is eco-friendly and recyclable and proudly made in Australia. Because caring for our planet is just as important as caring for our pups.

9. Can I track my order?

Absolutely! Once you’ve placed your order, we’ll send you a tail-wagging confirmation email with all the details. Don’t worry. We will keep you updated every step of the way until your dog’s order is in your pup’s paws.

10. Do you offer a satisfaction guarantee?

Fur sure! If your pup isn’t doing backflips of joy, we’ll bend over backward to make it right. Just shoot us a bark, and we’ll sort it out pronto.

When can I shop?

Our online platform, www.barkwithbuster.com.au, is open 24/7, 365 days a year! Whether it’s the crack of dawn or the dead of night, you can snag your furry friend’s dog treat favourites anytime, anywhere.

How do I place an order?

Easy-peasy! Just hop onto our website, www.barkwithbuster.com.au, and browse our tail-wagging selection. Once you’ve filled your virtual cart with goodies, simply follow the prompts to checkout.

What about delivery times?

We’re all about speedy deliveries! After you’ve placed your order, we’ll hustle to ship it out the same or next business day. Keep an eye out for an email confirming your goodies are on their way, complete with an estimated delivery time.

For Aussie mates, expect your package to arrive within 2-7 business days. International pals, your delivery times will vary based on your location Down Under.

What’s the scoop on shipping rates?

To keep tails wagging and wallets happy, shipping within Australia is a flat rate of $12.95. No surprises—just straightforward pricing!

Who delivers my pup’s goodies?

We trust the good folks at Australia Post to handle our precious cargo. Whether you’re in the heart of the city or the outback, they’ll make sure your package finds its way to your door, PO Box, or wherever your pup awaits.

How do I keep tabs on my order?

Once your parcel is en route, keep your eyes peeled for an email with an Aussie Post tracking number. Simply head over to the Australia Post website, pop in your tracking number, and voila—watch your package journey to your doorstep.

Ready to become a wholesale pro?

Calling all business-savvy dog enthusiasts! If you’re keen to stock our tail-wagging treats, click on our Wholesale Inquiry Tab and complete the Form to Become a Stockist on our website. We’ll roll out the red carpet and get back to you within 24 hours to chat wholesale.

What’s the deal with returns?

We’re all about wagging tails, not disappointed faces. If your pup isn’t over the moon with their goodies, no worries! You can return them within 30 days of purchase for a full refund. It’s our way of ensuring every tail wags with joy.

How can I pay for my order?

We’re flexible like a yoga-loving pup! Take your pick from Visa, Mastercard, American Express or good ol’ Pay Later. Whatever floats your pup’s boat.

Score any discounts or coupons?

You betcha! Join our Bark with Buster membership program and enjoy a fur-tastic 10% discount on your purchases. Sign up on our website and let the savings begin!